155 Brackett Street, 3rd Floor, Portland, ME 04102

facebook instagram youtube

 Hustle and Flow® Be in the know:

We have a zero tolerance policy for racism, sexism, bigotry and discrimination.

PREREGISTRATION is required for all studio classes. Sign up via our website/MindBody. They have an App!

ARRIVAL Show up 5-10 minutes early. If coming to Hustle and Flow® for the first time, please give yourself time to find parking and get up to the studio! 

*Our door is dark green and it is on the parking lot side. Please don’t climb the fire escape! You can park in the lot when The Reiche School is NOT in session! There is plenty of parking on Brackett St. and the surrounding block.

Remove your shoes before entering the studio and please leave them in the hallway. We recommend taking your valuables inside the studio.

CHECK IN

Sign up on MindBody or use the MindBody App, please make this a part of your practice.  The teacher will check in with the class for “Roll Call”.  Let the teacher know if you are new to the class and or studio.

Hustle and Flow® no longer provides mats for shared use. We recommend, for your own personal hygiene, that you purchase your own mat. Owning your own mat is a commitment to your practice.

PASSES

Memberships and Passes are non-refundable, but may be transferable. All passes expire in 12 months after 1st use, except for the new student unlimited and 1 month unlimited which both expire in 1 month

MEMBERSHIP

Membership-Monthly Autopay is $109 a month and includes Pole classes. The Membership is a 12 month pass if run in its full cycle. The Membership requires a 3 month commitment and requires a 30 day cancelation notification.

The Hustle and Flow® Membership pass suspensions are granted for sudden unemployment, extended travel (30 days or more) or injuries. To request a suspension, please submit in writing by email to stephanie@hustleflowstudio.com accompanied by a doctor’s note. Requests are handled on a case-by-case basis and must be received before your Class Package or Membership expires.

MEMBERSHIP AND POLE CLASSES

Preregistration is required for all classes and so is a proper cancelation. You have 12 hours before a Pole class to cancel otherwise it is considered a Late Cancel.

Pole Classes canceled outside of the 12-hour window will not incur a fee. To cancel a class, please login to your Mind Body account via the Hustle and Flow® website or the Mind Body App to view your scheduled classes. 

*If you Late Cancel or are a No Show you will be charged a $10 Fee if you have an “Unlimited Pass” or charged for the full class if you paid the single class rate or have a 5,10  or 20 class pass. 

There are no extensions for promotional offers.

Pricing is subject to change with notice. Classes and teachers are subject to change at the last minute due to life. Use the Mindbody App to get notifications.

Full Pole Class FAQs here!

CANCELING A CLASS

To cancel a class, please login to your Mind Body account via the Hustle and Flow® website or the Mind Body App to view your scheduled classes. Please take note of our late cancellation policy below.

*Please do not send cancelation requests via Instagram, Facebook etc.  If you have trouble canceling call or e-mail the studio.

LATE CANCELLATIONS

Our late cancellation policy states that regular non- pole classes canceled within 6 hour of the class time incur a charge for class. Meaning if you signed up, you will be charged. Pole classes require 12 hours notification to cancel and workshops require 48 hours.

WAITLIST

You can add yourself to the waitlist via the Hustle and Flow® website which will take you to our Mind Body site or use the MindBody App. Important: in order to stay updated on your status, you must have email or text notifications turned ON in your MindBody settings. Text notifications gives you the option to confirm right then! 

To update your notification settings, follow these steps:

  • Login to your MindBody account on desktop Select Profile
  • Check the box under Personal Information that says you’d like to receive email and or text and email notifications.
  • Notifications are automatic. If you don’t get one it is because you didn’t sign up for them in your account. You will get charged even if you did not sign up for notifications. It is the only way you would know if you got added from the waitlist. 
  • If you are added into the class from the waitlist you will receive an email notification. If you cannot make it, please cancel promptly. If you do not cancel we assume you are coming and will be charged.
  • If you sign up for text notifications: A text prompts you to confirm (Y) or decline (N). If you confirm, you will be enrolled in the class and late cancellation policy applies. If you decline, you will not be added to the class. If you do not respond, your spot will be held, so please ensure you confirm Y or N
  • Please consider other students on the waitlist and the teacher when you are committing to a class.
  • Please note you may be added to the waitlist up to 1 hour before the start of class.
  • If you confirm at any time and then cancel 1 hour or less before class starts, you will incur the late cancellation fee. 

*Covid-19 and Studio Classes

  • Registering for class. Please Pre-Register for all classes on the MindBody App or website {and fill out the online waiver}

When you get to the actual class, check in with the teacher and they  will sign you in officially.

  • We care about your health!  We follow CDC Guidelines. Masks are optional for vaccinated people. Mask wearing is still welcome to anyone.
  • If you feel sick, please stay home. Working out is not only counterproductive when you’re sick, it’s also a safety concern right now. To help protect the well-being of our community, we’ve also instructed our teachers to stay home if they have even the slightest of symptoms.

                           Hustle and Flow® Release and waiver for services including Covid-19

Your safety and comfort is of the utmost importance to us. We request that you participate in only those activities that you are physically, mentally, emotionally, and spiritually able to do and that you notify us of any restrictions you may have regarding any of the services and I will do my best to accommodate them. Please read the following information carefully and let me know if you have any questions before signing and returning it to me: 

Hustle and Flow® Release and Waiver 

  • I voluntarily desire to participate in the service(s) provided by Hustle and Flow® In exchange for receiving the Services and/or use of the property, facilities, and Services, I agree to the following: 
  • Voluntary Participation. I acknowledge that I am choosing to participate voluntarily in the Services, and I recognize that these Services, while planned or delivered with care and love, may contain certain inherent risks. I agree that I expressly assume all of the risks, known and unknown, of the Services in which I participate. I am also aware that if there is any Service, or part of any Service, that I am not comfortable receiving, that I may voluntarily decline to participate at any time. I understand that I will not receive a refund for any part of the Service I decline to receive, but it is my right to not participate and/or inform Hustle and Flow® Teachers that I wish to stop receiving all or part of the Service at any time.
  • Assumption of Risk of Exposure to COVID-19. By engaging in these Services, I am aware that I agree to fully accept all known and unknown risks, including the potential risk of exposure to respiratory illnesses or other illnesses, diseases, or conditions, including but not limited to the coronavirus known as COVID-19. The coronavirus COVID-19 is primarily transmitted via exhaled respiratory droplets, most often through coughing, sneezing and breathing in close proximity to another person. These droplets can travel up to six feet and are more commonly transmitted between persons rather than from equipment to persons.
    Although Hustle and Flow® is complying with state laws, executive orders by the governor, federal laws, local laws, and CDC guidelines regarding cleaning, disinfecting and practices which reduce the potential for exposure to COVID-19, I understand that I may be exposed to COVID-19 or its symptoms through no fault of the Hustle and Flow® and the teachers. Known coronavirus symptoms include fever, coughing, shortness of breath, pneumonia, kidney failure, and may include additional or other symptoms, stroke or even death (collectively referred to as “Symptoms”). I understand and agree to hold the Hustle and Flow® and the teachers harmless and not liable for any real or perceived Symptoms of COVID-19 or any other disease, illness, or condition, nor for exacerbating any existing Symptoms of any illness, disease or condition, and I fully agree to accept these and all other known and unknown risks of receiving Services from Hustle and Flow® and the teachers. 
  • Rules and Warnings. I agree to observe and obey all posted and announced rules and warnings, and further agree to follow any instructions or directions given by Hustle and Flow®  and/or the teachers.
  • Not a Substitute for Medical Advice. I understand that the information provided at or in conjunction with the Services is not intended to be a substitute for professional medical advice, diagnosis or treatment that can be provided by my own physician, therapist, licensed dietitian or nutritionist, or any other licensed or registered mental or physical health care professional. I understand that Hustle and Flow® and the teachers, representatives and agents are not acting in any capacity as a medical or mental health care provider and they are not giving medical or psychological advice. I understand that they are not providing health care, medical or nutrition therapy services or attempting to diagnose, treat or cure in any manner whatsoever any disease, condition or other physical or mental ailment of the human body during the course of the Services.
  • Disclosure of Allergies and Sensitivities. I agree to disclose to the Hustle and Flow® Teachers in advance of receipt of the Services any known or suspected food sensitivities or other allergies. I agree to disclose any physical limitations that may impact my breathing or movement or any other health or mental condition that may be affected during the Services. If I suspect that I have a medical or mental health emergency, issue or concern, I agree to inform the Hustle and Flow® Teachers and his/her agents immediately. 
  • Seek Medical Advice. I agree to seek the advice of my physician regarding any questions or concerns I have about my specific health situation, including but not limited to possible or actual pregnancy, known or suspected food sensitivities or allergies, dietary restrictions, or any medications I am currently taking.  I understand that I am advised to speak with my own physician or mental health provider before receiving the Services to determine whether I am in the proper health to receive them. I agree to not disregard or delay seeking professional medical advice or stop taking any medications without speaking to my own physician or mental health care provider.
  • Imminent Harm. At any time before or during the Services, should I know or fear that I may cause imminent harm to myself, other participants, Hustle and Flow® Teachers or any other person, I understand and agree that I am immediately obligated to let the Hustle and Flow® Teachers know, and to remove myself from the situation in a peaceful and cooperative manner; otherwise, I consent now that I may be asked to stop receiving the Services (even partway through the provision of the Service) and/or have immediate physical or mental health care administered to avoid causing mental or physical harm to myself or others.
  • Consent to First-Aid or Emergency Treatment. I consent to the application of first-aid or other medical or mental health services to be applied if needed in connection with an emergency health problem or potentially harmful situation during the Services, and I agree to hold Hustle and Flow® and the teachers harmless as a result of any such injury or damage I may suffer due to the application of medical or mental health services or treatment. I also agree and consent that the Hustle and Flow® Teachers may contact my Emergency Contact as shown on the bottom of this form and share detailed information about the emergency without violating my privacy rights.
  • Intellectual Property Rights. I understand that Hustle and Flow® retains all ownership and intellectual property rights to the content and materials provided to me at or through the Services, including all copyrights and any trademarks belonging to Hustle and Flow®. I understand and agree that the Services, content and materials are being provided to me for my individual use only and with a single-user license which means that I am not allowed or authorized to share, copy, sell, post, distribute, reproduce, duplicate, trade, resell, exploit, or otherwise disseminate any portion of the Service, content or materials, electronically or otherwise, for business or commercial use, or in any other way that earns me money, without the prior written permission of Hustle and Flow® owner, Stephanie Harmon.
  • Media Release. I understand that by participating in the Services, I am consenting to photographs, videos, and/or audio recordings that may be made that may contain my image, voice and/or likeness for current and future use, with no compensation to me. Please note that these postings and recordings may or will be shared with potential clients or other clients, in our marketing materials, website, social media or in other promotion or sales for Hustle and Flow® business use.
  • Limitation of Liability. I waive and release Hustle and Flow® and the Teachers from any and all liability, damages, causes of action, allegations, suits, sums of money, claims and demands whatsoever, in law or equity, which I have ever had, now have or may have in the future against Hustle and Flow®, arising from my past, present or future participation in, or otherwise with respect to, anything related to and including the Services, including any transportation to, from and during the Services, unless arising from the gross negligence of the Hustle and Flow®.
  • Release of Claims. In no event will Hustle and Flow® be liable to me or to any person for any direct, indirect, special, incidental or consequential damages for any use of, non-use, or reliance on these Services or related content or materials, including, without limitation, any personal injuries, accidents, misapplication of information, or any other loss, malady, disease, difficulty, injury, or otherwise, even if I am advised of the possibility of such damages, difficulties, or injuries, whether caused by the fault of myself, Hustle and Flow®, other attendees or other third parties. I agree to pay for all damages caused to Hustle and Flow®, facilities, or any other person resulting from any negligent, reckless, or willful action that I may take. 

I have carefully read this document and by signing the online waiver I consent to all parts of it.  I understand that by signing this Release and Waiver, I voluntarily surrender certain legal rights.